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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Casiano

April 29, 2025

5  out of  5
rating by Maria Casiano
"Gilbert is so easy to work with and very responsive"
We responded:
"Maria, I really appreciate your positive feedback. Thank you for being a valued policyholder. Take care. Gilbert Edmond."
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LAVORES HOLLINGSWORTH

April 25, 2025

5  out of  5
rating by LAVORES HOLLINGSWORTH
"I am giving a 5 star review to Gilbert because he is very approachable. He makes sure you understand the process of your claims, he listens to his clients and returns your call in a timely manner. I met him in June 2020 and was very happy on how well he took care of my mom."
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Tasha Roberts

April 7, 2025

5  out of  5
rating by Tasha Roberts
"Great business man been with him for almost 10 years now very good at what he does"
We responded:
"Hello Ms. Roberts, I appreciate your positive feedback and I glad that we have been working together for almost a decade. Thank you."
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Charlene Williams

April 2, 2025

5  out of  5
rating by Charlene Williams
"I been with State Farm Insurance company for several years. State Farm Insurance have took good care of me with good customer service and good service regarding my renters insurance, life insurance, auto insurance. I will always recommend State Farm Insurance to family and friends you could never go wrong with State Farm Insurance."
We responded:
"Hello Charlene, we appreciate you taking the time to leave a positive review for us. It means a lot to us. Thank you very much."
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Trenton Fields

March 28, 2025

5  out of  5
rating by Trenton Fields
"In a time when my family was in need of a good agent, Mr. Edmond came thru for us. I will continue to use his services."
We responded:
"Hello Mr. Fields, I appreciate your words of support. I am glad that I am in a position to assist your family. Take care. Gil Edmond."
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Mariah T

March 27, 2025

5  out of  5
rating by Mariah T
"I had the pleasure of receiving outstanding service that truly set a high standard for customer care. Gilbert was not only highly knowledgeable but also deeply committed to ensuring that I fully understood every aspect of my options. Rather than simply providing a service, the interaction felt like an educational experience, allowing me to make an informed decision with confidence. What stood out the most was the genuine approach to problem-solving—there was no pressure to make a decision based on anything other than what was in my best interest. At no point did I feel like the resolution was geared toward benefiting the representative over my own needs. Instead, the focus remained entirely on transparency, clarity, and providing a solution tailored to my situation. This level of integrity and professionalism is rare, and I truly appreciate the effort made to ensure that my experience was both seamless and empowering. I highly recommend this service to anyone looking for expert guidance without the typical sales-driven pressure."
We responded:
"Hello Mariah, I really humble by your detail feedback on our positive interaction. I am here for you and your family. Take care. Gilbert Edmond, Agent."
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Deidre H.Jackson

March 25, 2025

5  out of  5
rating by Deidre H.Jackson
"Excellent service, greatly satisfied"
We responded:
"We appreciate your positive review regarding our agency and thank you for your support. Gil Edmond, Agent."
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Dwayne Washington

March 22, 2025

5  out of  5
rating by Dwayne Washington
"Ms Jocelyn Ochoa was extremely concerned and helpful resolving my issue with my State Farm account. I’m very pleased with how things worked out. She is the best!!!!!"
We responded:
"Hello Mr. Washington, we appreciate you taking the time out to share your positive interaction with Jocelyn. I’m glad she resolved your concerns. Enjoy your weekend. Gil Edmond."
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Brad Jordan

March 19, 2025

5  out of  5
rating by Brad Jordan
"He is very helpful is assisting me with what I need when I ask for his help. He is A great insurance agent."
We responded:
"Hello Mr. Jordan, I appreciate your support of our agency. I am there for you if you need me. Take care. "
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AmmaTheCPA

March 16, 2025

5  out of  5
rating by AmmaTheCPA
"My agent Mr. Gil Edmond and his office team are the best!!! I’ve been insured for several years, car insurance, and home owners insurance. They are always very responsive for any questions, concerns and claims. Someone hit my car once while it was parked, and I had NO idea what to do. Gil Edmond walked through all the steps and my claim was processed very quickly to repair my car. I highly recommend."
We responded:
"We appreciate your glowing review. Let me know if there is anything why can do for you. We value you as a long term client. Thank you."
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Victor S

February 21, 2025

5  out of  5
rating by Victor S
"I had a wonderful Customer service experience thanks to Janell"
We responded:
"Hello Victor, we appreciate your positive feedback regarding your experience with JaNell. Enjoy your weekend."
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Toni Kerby

February 18, 2025

5  out of  5
rating by Toni Kerby
"Hi, just wanted to say,I was very impressed with Jocelyn today. I spoke with her over the phone,she was very professional and helpful..."
We responded:
"Hello Ms. Kirby, we appreciate your kind words in regard to the level of customer service you received from Jocelyn. We value you as a client. Thank you."
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John Fleming Jr

February 11, 2025

5  out of  5
rating by John Fleming Jr
"Ever since I became a customer at Gil Edmond's State Farm office, I've felt very respected, appreciated & informed. I'm happy I made the switch from American Family. I can't speak for other offices, but the office on south Halsted in Chicago is worthy of your business."
We responded:
"Hello Mr. Fleming, we appreciate you as a valued client and your confidence and support in our agency. Thank you."
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Jessie Stevens

February 10, 2025

5  out of  5
rating by Jessie Stevens
"Amazing to guy to work with"
We responded:
"Hello Mr. Stevens, I appreciate your vote of confidence in my abilities to service your accounts. Thank you so much. "
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Peggie Terry

January 24, 2025

5  out of  5
rating by Peggie Terry
"Awesomeness with customer service- Staff always respond to calls and messages in a timely matter✔️"
We responded:
"Hello Ms. Terry, we thank you for sharing your positive experience with our agency. Thank you."
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Jeffery Gordon

January 24, 2025

5  out of  5
rating by Jeffery Gordon
"Elizabeth is a very professional person any questions I have she make me understand better"
We responded:
"Hello Mr. Gordon, thank you for being a valued client and we appreciate you taking the time to share your positive experience dealing with Elizabeth. Have a great weekend."
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Tristan Santillan

January 24, 2025

5  out of  5
rating by Tristan Santillan
"ms. elizabeth was who assisted me and as always she’s very polite, very patient, vans very hospitable. whenever i have questions, it never fails that she has specific and detailed answers to give and follows up with her own questions to assure that any extra clarity i need is given. it’s always a pleasure being able to speak with her."
We responded:
"Hello Tristan, we appreciate your positive reviews regarding Elizabeth. We appreciate you and have a great weekend."
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Evangeline Elaine Thomas

January 18, 2025

5  out of  5
rating by Evangeline Elaine Thomas
"I love State Farm everytime I called with a issue Jocelyn always get me right with everything I need ❤️ .She handle it right there and there. Thank you, Gil Edmond for having her on your team.. 10536 S Halsted street go see them they will get you right"
We responded:
"Hello Ms. Thomas, we appreciate you so much in sharing your positive interaction with Jocelyn. We value you as a client. Thank you."
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Tanisha Ni-Ni

January 17, 2025

5  out of  5
rating by Tanisha Ni-Ni
"Very knowledgeable, explained my insurance options well, very detailed!!"
We responded:
"Hello Tanisha, I appreciate you vote of confidence in me. Let me know if you need anything. Thank you."
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Veterans Advocacy Group

January 4, 2025

5  out of  5
rating by Veterans Advocacy Group
"Outstanding service support."
We responded:
"I appreciate your kind words and support as a valued client. Have a prosperous new year."
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Quinton Hanks

December 31, 2024

5  out of  5
rating by Quinton Hanks
"Elizabeth and others in your office are great. Taking My payments over the phone put my cards in for my drivers insurance in a timely manner. Always willing to help when I need something , I didn’t understand or direct me to the source so I can take care of it. have a friendly and calming voice on the phone. I’m sure when other people are acting like butt holes.😊"
We responded:
"Hello Quinton, we appreciate the kind words regarding Elizabeth. We value you as a client. May you have a prosperous new year!"
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Georgia Travis

December 30, 2024

5  out of  5
rating by Georgia Travis
"“Janell Sneed” my agent on the phone was extremely helpful, straightforward just awesome all around 🤩"
We responded:
"Hello Georgia, we appreciate your feedback regarding JaNell. We hope for a prosperous 2025 for you and your family."
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Robin Lay

December 26, 2024

5  out of  5
rating by Robin Lay
"Thank you Elizabeth for reaching out to see how things were going with my coverage and sharing how I can even enhance my coverage. I appreciate your attitude of service."
We responded:
"Hello Robin, we appreciate your feedback regarding the quality of service that you received from Elizabeth. We very much value your input. Thank you."
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Mike Culbertson

December 20, 2024

5  out of  5
rating by Mike Culbertson
"Excellent service and Staff support. Quality is hard to find. Go with Gil and his team!!"
We responded:
"Hello Mike, we appreciate your feedback and hope you have a Happy Christmas season."
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Keyana Brewer

December 15, 2024

5  out of  5
rating by Keyana Brewer
"Elizabeth was extremely knowledgeable and helpful. She provided exceptional customer service, she was patient answered all our questions. Thanks to her we were able to insure multiple items. She my new insurance bf."
We responded:
"Hello Keyana, we would like to thank you for acknowledging Elizabeth in your recent post. We value you as a client. Enjoy the holiday season."